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This index provides an overview of our reporting against the GRI G3 Sustainability Reporting Guidelines. Our self-assessment of our Sustainability & Responsibility Report indicates that we are a B+ reporter^.
^Covered by KPMG's limited assurance scope.
Cross-reference / Direct answer
Statement from the most senior decision-maker of the organisation.
Description of key impacts, risks, and opportunities.
Sustainability & Responsibility Strategy
How we managing sustainability
Name of the organisation.
Primary brands, products, and/or services.
About our business
Our supply chain
See our Annual Report: 14 strategic brands Business description - Strategy Business description - Premium drinks Business description - Business services
Operational structure of the organisation, including main divisions, operating companies, subsidiaries, and joint ventures.
See our Annual Report: Business description - Business analysis
Location of organisation’s headquarters.
Diageo plc Lakeside Drive Park Royal London NW10 7HQ United Kingdom
Number of countries where the organisation operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report.
See our Annual Report: Business description - Production
Nature of ownership and legal form.
Full name: Diageo plc Registered Number: 23307 Registered office: Lakeside Drive, London, NW10 7HQ Place of Registration: England and Wales
Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries).
Working with our customers to maximise our impact
Scale of the reporting organisation.
See our Annual Report: Financial statements
Significant changes during the reporting period regarding size, structure, or ownership.
Scope and boundaries
See our Annual Report: Business description - Acquisitions and disposals
Awards received in the reporting period.
Reporting period (e.g., fiscal/calendar year) for information provided.
Date of most recent previous report (if any).
Reporting cycle (annual, biennial, etc.)
Contact point for questions regarding the report or its contents.
Principles of reporting
Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers). See GRI Boundary Protocol for further guidance.
State any specific limitations on the scope or boundary of the report (see completeness principle for explanation of scope).
Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organisations.
Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report. Explain any decisions not to apply, or to substantially diverge from, the GRI Indicator Protocols.
Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement (e.g., mergers/acquisitions, change of base years/periods, nature of business, measurement methods).
Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report.
Table identifying the location of the Standard Disclosures in the report.
Policy and current practice with regard to seeking external assurance for the report.
Governance structure of the organisation, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organisational oversight.
See our Annual Report: Board of directors and executive committee Corporate governance report
Indicate whether the Chair of the highest governance body is also an executive officer.
The Chairman is not counted as a non executive director and is not independent by virtue of being the Chairman, in accordance with section A31 of the UK Corporate Governance Code.
For organisations that have a unitary board structure, state the number and gender of members of the highest governance body that are independent and/or non-executive members.
Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body.
See our Annual Report: Articles of association
Linkage between compensation for members of the highest governance body, senior managers, and executives (including departure arrangements), and the organisation’s performance (including social and environmental performance).
Reward and recognition
See our Annual Report: Directors' remuneration report
Processes in place for the highest governance body to ensure conflicts of interest are avoided.
See our Annual Report: Governance
Process for determining the composition, qualifications, and expertise of the members of the highest governance body and its committees, including any consideration of gender and other indicators of diversity.
See our Annual Report: Governance - Board of directors
Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation.
Code of Business Conduct
Procedures of the highest governance body for overseeing the organisation’s identification and management of economic, environmental, and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct, and principles.
How we manage sustainability and responsibility
Compliance and Ethics Programme
Processes for evaluating the highest governance body’s own performance, particularly with respect to economic, environmental, and social performance.
Explanation of whether and how the precautionary approach or principle is addressed by the organisation.
See our Annual Report: Business description - Sustainability and responsibility
Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organisation subscribes or endorses.
Memberships in associations (such as industry associations) and/or national/international advocacy organisations in which the organisation: * Has positions in governance bodies; * Participates in projects or committees; * Provides substantive funding beyond routine membership dues; or * Views membership as strategic.
Stakeholder dialogue and alcohol policies
Executive summary (Environment)
Managing sustainable risks
List of stakeholder groups engaged by the organisation.
Basis for identification and selection of stakeholders with whom to engage.
Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group.
Key topics and concerns that have been raised through stakeholder engagement, and how the organisation has responded to those key topics and concerns, including through its reporting.
DMA EC 1
See our Annual Report: Business description - Strategy
DMA EC 2
See our Annual Report: Business description - Strategy Business description - Premium drinks
DMA EC 3
Indirect economic impacts
DMA EN 1
DMA EN 2
DMA EN 3
DMA EN 4
DMA EN 5
Emissions, effluents and waste
DMA EN 6
Products and services
DMA EN 7
DMA EN 8
DMA EN 9
DMA LA 1
Human Rights Policy
DMA LA 2
DMA LA 3
Occupational health and safety
Occupational Health and Safety Policy
DMA LA 4
Training and education
DMA LA 5
Diversity and equal opportunity
DMA LA 6
Equal remuneration for women and men
DMA HR 1
Investment and procurement practices
Partnering with Suppliers Standards
DMA HR 2
DMA HR 3
Freedom of association and collective bargaining
DMA HR 4
DMA HR 5
Prevention of forced and compulsory labour
DMA HR 6
DMA HR 7
Not disclosed - We do not believe this indicator is material to our business.
DMA HR 8
DMA HR 9
DMA SO 1
DMA SO 2
DMA SO 3
DMA SO 4
DMA SO 5
Customer health and safety
Diageo Marketing Code
Partnerships and Programs to Address Alcohol Misuse
Food Safety and Quality
Product and service labelling
Responsible marketing and consumer information
DMA PR 4
DMA PR 5
Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments.
Financial implications and other risks and opportunities for the organisation’s activities due to climate change.
See our Annual Report: Business descriptions - Risk factors
Coverage of the organisation’s defined benefit plan obligations.
See our Annual Report: Governance - Summary of current remuneration policy for executive directors Governance - Additional information Financial statements - employees
Significant financial assistance received from government.
See our Annual Report: Financial statements - Property, plant and equipment
Range of ratios of standard entry level wage by gender compared to local minimum wage at significant locations of operation.
Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation.
Procedures for local hiring and proportion of senior management hired from the local community at significant locations of operation.
Developing our talent
Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro bono engagement.
Community - entire section
Water - community involvement
Water - collective action
Understanding and describing significant indirect economic impacts, including the extent of impacts.
Materials used by weight or volume.
Percentage of materials used that are recycled input materials.
Direct energy consumption by primary energy source.
Indirect energy consumption by primary source.
Energy saved due to conservation and efficiency improvements.
Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of these initiatives.
Initiatives to reduce indirect energy consumption and reductions achieved.
Total water withdrawal by source.
Water sources significantly affected by withdrawal of water.
Percentage and total volume of water recycled and reused.
Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas.
Other environmental impacts
Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas.
Habitats protected or restored.
Strategies, current actions, and future plans for managing impacts on biodiversity.
Number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk.
Total direct and indirect greenhouse gas emissions by weight.
Other relevant indirect greenhouse gas emissions by weight.
Initiatives to reduce greenhouse gas emissions and reductions achieved.
Emissions of ozone-depleting substances by weight.
NOx, SOx, and other significant air emissions by type and weight.
Total water discharge by quality and destination.
Total weight of waste by type and disposal method.
Total number and volume of significant spills.
Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally.
Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organisation’s discharges of water and runoff.
Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation.
Percentage of products sold and their packaging materials that are reclaimed by category.
Glass is good
Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations.
Significant environmental impacts of transporting products and other goods and materials used for the organisation’s operations, and transporting members of the workforce.
Total environmental protection expenditures and investments by type.
Total workforce by employment type, employment contract, and region, broken down by gender.
Executive summary (Our people)
Total number and rate of new employee hires and employee turnover by age group, gender, and region.
Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations.
Return to work and retention rates after parental leave, by gender.
Percentage of employees covered by collective bargaining agreements.
Minimum notice period(s) regarding significant operational changes, including whether it is specified in collective agreements.
Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programs.
Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities by region and by gender.
Education, training, counselling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases.
Health and wellbeing
Health and safety topics covered in formal agreements with trade unions.
Average hours of training per year per employee by gender, and by employee category.
Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings.
Percentage of employees receiving regular performance and career development reviews, by gender.
Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity.
Diversity and inclusion
Ratio of basic salary and remuneration of women to men by employee category, by significant locations of operation.
Percentage and total number of significant investment agreements and contracts that include clauses incorporating human rights concerns, or that have undergone human rights screening.
Diageo takes human rights issues seriously and our Code of Business Conduct (CoBC) includes our Human Rights Policy addressing labor standards including minimum age, freedom of association, sexual harassment, discrimination, bullying and national sovereignty. Where we acquire a company outright or hold a controlling stake, we implement our CoBC principles as quickly as possible as the new business is integrated into our current operations. All investment decisions consider a variety of qualitative screenings on issues such as standards of health and safety, history of employment litigations, and the culture of compliance.
Percentage of significant suppliers, contractors and other business partners that have undergone human rights screening, and actions taken.
Managing sustainability risks
Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained.
Performance (Governance and ethics)
Total number of incidents of discrimination and corrective actions taken.
Operations and significant suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and actions taken to support these rights.
Operations and significant suppliers identified as having significant risk for incidents of child labour, and measures taken to contribute to the effective abolition of child labour.
Operations and significant suppliers identified as having significant risk for incidents of forced or compulsory labour, and measures to contribute to the elimination of all forms of forced or compulsory labour.
Percentage of security personnel trained in the organisation’s policies or procedures concerning aspects of human rights that are relevant to operations.
Total number of incidents of violations involving rights of indigenous people and actions taken.
Percentage and total number of operations that have been subject to human rights reviews and/or impact assessments.
Our compliance and ethics programme
Number of grievances related to human rights filed, addressed and resolved through formal grievance mechanisms.
Percentage of operations with implemented local community engagement, impact assessments, and development programs.
Executive summary (Community)
Operations with significant potential or actual negative impacts on local communities.
Prevention and mitigation measures implemented in operations with significant potential or actual negative impacts on local communities.
Percentage and total number of business units analyzed for risks related to corruption.
Percentage of employees trained in organisation’s anti-corruption policies and procedures.
Actions taken in response to incidents of corruption.
Upholding our standards in all circumstances
Public policy positions and participation in public policy development and lobbying.
Stakeholder dialog and alcohol policies
Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country.
See our Annual Report: Governance - Additional information
Total number of legal actions for anti-competitive behaviour, anti-trust, and monopoly practices and their outcomes.
See our Annual Report: Financial statements - Contingent liabilities and legal proceedings
Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations.
Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures.
Food safey and quality
Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes.
Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements.
Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labelling, by type of outcomes.
Practices related to customer satisfaction, including results of surveys measuring customer satisfaction.
Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship.
Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship by type of outcomes.
See also last year’s Corporate Citizenship Report
Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data.
Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services.
© Diageo plc 2011